This guide will walk you through each step of the process from selecting a service to finalizing your order.

Step 1: Log In and Select Service

  • Log In to Your Account: Access your Synapsecom account with your credentials.

  • Order New Services: From the dashboard, go to "Services" and select "Order New Services".

Step 2: Select Your Service

  • Navigate to the Products Page: Choose the category that fits your needs, either standard or memory-optimized.

  • Choose a Product: Pick from available options based on your requirements.

    • In case you select a DIY product, a new field called "Custom Fields" appears, where you can describe to the sales team the custom solution that suits you. They will get back at you, through email, with the final price and product specifications.

Step 3: Customize Your Service

  • Select Operating System: Choose one of the available OS options.

  • Additional Features: Opt for extra storage if necessary.

Step 4: Configure Your Server

  • Server Details: Input your server hostname and root password.

  • Optional Settings: Add an SSH public key if required.

Step 5: Review and Payment

  • Review Order Summary: Confirm all details are correct.

  • Payment Method: Choose from PayPal, Bank Transfer, or Stripe.

  • Apply Promos: Use any promotional codes if available by clicking the "Have a promo code?" option under the "Checkout" .

Step 6: Checkout

  • Confirm Purchase: Finalize your order to activate your product.

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