FAQ

Control VM Power

Question: How do I start my VM?

• Answer: To start your VM, select the "Start" option in the "Product Details" page. This will power up your VM and make it operational.

Question: What should I do if I need to reboot my VM?

• Answer: If your VM requires a reboot (perhaps after an update or to resolve issues), simply click on "Reboot" in the "Basic Actions" section of the "Product Details" page. This restarts the VM without altering its configuration.

Access and Configuration

Question: How can I access the console of my VM?

• Answer: To access the console, go to the "Basic Actions" section of the "Product Details" page and click on "noVNC Console". This provides direct access to your VM's console for real-time configuration or troubleshooting.

Question: Can I change the password of my VM directly from the management interface?

• Answer: Yes, you can update your VM’s password for enhanced security by navigating to "Product Details" page and selecting "Change Password" on the left side of your screen.

VM Information and Resources

Question: Where can I check the current status of my VM?

• Answer: The "Information" section on "Product Details" page, displays the current operational status of your VM, whether it's running, stopped, or in another state.

Question: How can I monitor my VM's resource usage?

• Answer: To monitor CPU and memory usage, as well as bandwidth, look at the the "Graphs" option under "Additional Tools". This helps in monitoring performance and ensuring compliance with plan limits.

Additional Tools and Features

Question: What should I do if I need to reinstall my VM?

• Answer: If you need to reset your VM or install a new operating system, use the "Reinstall" option under "Additional Tools". This allows you to start over with a clean installation.

Question: How do I manage the disk volumes attached to my VM?

• Answer: Under "Additional Tools", select "Disks" to add, resize, or delete disk volumes, providing flexibility in managing your storage resources.

Question: How can I configure my VM’s firewall settings?

• Answer: Access the "Firewall" or "Firewall Options" in the Additional Tools for advanced configurations and to set rules that control traffic and enhance security.

Question: Where can I view detailed performance graphs of my VM?

• Answer: The "Graphs" tool offers detailed insights into CPU usage, network traffic, and disk I/O operations, enabling you to visually track your VM's performance over time.