FAQ

Upgrading and Downgrading Storage

Question: How do I upgrade or downgrade the storage on my VM?

• Answer: To change your storage capacity, log into your account, navigate to "Services" > "My Services," select your VM, and find the "Upgrade/Downgrade Options" within the "Product Details" panel. Choose the new desired storage capacity and confirm the changes after reviewing the pricing. Make sure to look at the dedicated articles for detailed guides.

Question: What happens to my data when I change my storage size?

• Answer: When upgrading, additional storage is added without affecting existing data. When downgrading, the data should be backed up because you firstly unmount and delete any existing additional disks and then you downgrade the storage.

Managing New Disks

Question: A new disk was created after I changed my storage option. What should I do next?

• Answer: If a new disk is automatically created and you want to configure it manually, you can delete this disk and then use the 'Add Hard Disk' option to create and manage new disks according to your needs.

Question: How can I manually assign newly added storage?

• Answer: After deleting any automatically created disk, use the 'Add Hard Disk' option in the VM’s storage settings. Then, allocate the new storage as desired across multiple disks.

Initializing and Using New Disks

Question: How do I initialize and use a new disk in Linux?

• Answer: Access your VM's console through the noVNC Console or SSH. Use the lsblk command to identify the new disk, then partition, format, and mount it using the commands fdisk, mkfs.ext4, and mount.

Question: How do I initialize and use a new disk in Windows?

• Answer: Press Win + R, type diskmgmt.msc, and press Enter. In the Disk Management utility, right-click the new disk to initialize it and then create and format a new simple volume.

General Disk Management

Question: Can I perform disk operations while my VM is running?

• Answer: Most disk operations, such as adding or resizing a disk, can be performed while the VM is running. However, reducing disk size typically requires the VM to be shut down to prevent data corruption.

Question: What file systems can I use for formatting new disks?

• Answer: For Linux VMs, common file systems include ext4, xfs, and btrfs. For Windows VMs, NTFS is typically used. Choose a file system based on your performance and data handling requirements.

Question: How do I ensure my new disk is performing optimally?

• Answer: After setting up a new disk, monitor its performance using the "Graphs" additional tool on "Product Details" page or native tools of each OS. Adjust the storage configuration if necessary to optimize speed and reliability.