FAQ

Creating and Managing Private Networks

Question: How do I create a private network for my VMs?

• Answer: Log into your account, navigate to "Product Details," and then click on "Network" in the Additional Tools section. From there, click the "Create Private Network" button, confirm the creation, and decide if you want to restart your VMs automatically after the network is established.

Question: What are the benefits of using a private network between my VMs?

• Answer: Private networks enhance security by isolating communication channels between VMs, which prevents external access. This setup can also improve network performance by reducing latency and network traffic exposure to public interfaces.

Question: Can I connect a VM to more than one private network?

• Answer: Yes, a single VM can be part of multiple private networks simultaneously. This allows for flexible network configurations tailored to specific operational needs or for segmenting network traffic effectively.

Assigning VMs to Networks

Question: How do I assign a VM to a private network?

• Answer: In the network management section, click on "Assign Virtual Machine," select the VMs you wish to connect, and confirm your choices. You may also need to decide whether the VMs should be restarted to apply the new network settings.

Managing Network Settings

Question: How can I view or modify the details of my private network?

• Answer: Access the network settings page from the Network option in "Product Details". Here you can view connected devices, check configurations, and modify or delete the network as required.

Question: What should I do if I no longer need a private network?

• Answer: If a private network is no longer required, you can remove it by navigating to the network settings page, selecting the network, and choosing the delete or remove option.

Troubleshooting Network Issues

Question: What steps should I take if my VMs cannot communicate over the private network?

• Answer: Ensure that all VMs are properly assigned to the network and that there are no IP conflicts. Check firewall settings to ensure that traffic isn't being blocked. Restarting the VMs might also resolve connectivity issues.

Question: How do I ensure my network configuration is secure?

• Answer: Regularly update your network settings, restrict access to necessary VMs only, and monitor traffic to identify and respond to unusual activities promptly. Employ strong firewall rules that match your operational security policies.