Our billing statements are designed to be straightforward and transparent, helping you understand your charges and payments clearly. In case you have a VAT number provided, the billing statement comes as an invoice.

Components of Your Billing Statement

Service Description

Each item on your invoice includes a detailed description:

  • Service Period: Specific dates for which the service is billed.

  • Location: Geographic location of the service provided.

  • Operating System: The OS installed on your VPS.

  • Additional Services: Any extra features such as NVMe storage.

Costs and Payments

  • Subtotal: The total amount before taxes and deductions.

  • VAT: Tax amount calculated based on the subtotal.

  • Discount: Any discount applied to your account.

  • Total: The final amount due after all calculations.

Payment Details

  • Payment Method: How the payment was made (e.g. PayPal).

  • Payment Date: The date on which payment was completed.

VAT Treatment for Business Accounts

When you provide a VAT number, we treat your account as a business one. This change in account status impacts the way your invoices are generated and how taxes are applied.

Invoice Treatment for Business Accounts

Upon confirmation of a valid VAT number, your billing statements are issued as formal invoices, which can be used for accounting and tax purposes. These invoices will include your VAT number and provide a detailed breakdown of all charges.

VAT Exemption for European Union (EU) Businesses

If your business is registered within the European Union and you have provided a VAT number, you are eligible for VAT exemption on our services. This means:

  • VAT Exemption Documentation: It is essential that your VAT number is valid and up-to-date to qualify for this exemption. We automatically check the validity of your VAT number against the EU's VIES (VAT Information Exchange System) database.

  • Impact on Invoices: Invoices issued to you will list the VAT amount as zero.

Importance of Providing a VAT Number

For businesses, providing a VAT number is crucial to receive these benefits. Without a valid VAT number, Greek standard VAT rate (24%) will be charged. This approach ensures compliance with tax regulations while providing transparency in your billing.

Updating Your VAT Information

You can update your VAT number at any time through your account settings. We recommend keeping your VAT information current to avoid unnecessary charges and to ensure compliance with tax regulations.

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